Bluewave Integrations and PlugIns

Bluewave Connect IT Allows You to Do Things With Your Existing Software Systems You Never Thought Possible

Connect IT gives you many integrations right out of the box and can open just about any webpage you want. Our Agents tell us the productivity gained is out of this world and their people love how much easier it makes their jobs.

AMS 360

Integrate VoIP directly to your AMS 360 account to match the caller id to a policy record. Use to identify your caller in AMS 360 BEFORE answering the phone or when you hang up an outbound call to save money and improve the customer experience...READ MORE

Salesforce

Log inbound and outbound calls to your Salesforce account. You can even log unanswered calls and upload call recordings if your account allows.

Agency Matrix

Integrate VoIP directly to your Agency Matrix account to match the caller id to a policy record. Use to identify your caller in seconds BEFORE answering the phone or when you hang up an outbound call to save money and improve the customer experience. Click to dial right from your browser, quick access to TEXTING and activities.

IdealTraits

Integrate directly to your IdealTraits Online Personality Assessing system to match the caller id to a candidate record. Use to identify your caller BEFORE answering the phone or when you hang up an outbound call to save money and improve efficiencies. Also, capture a call recording into IdealTraits to preserve that conversation for your records.

Applied EPIC

Our newest integration instantly pulls up the Account Detail screen of the caller as the phone rings. It also records the call and automatically adds it the Attachments in EPIC...Totally handsfree!

QuiKer

Push your documentation into AMS360 to unbelievable levels by pushing all emails into AMS360. All call recordings are pushed into AMS360. Everything is one click away from being permanently documented. And we all know if it isn't documented, it doesn't exist. See More

QQCatalyst

Integrate directly to your QQCatalyst account to match the caller id to a customer record and autolog the call. Use to identify your caller BEFORE answering the phone or when you hang up an outbound call to save money and improve the customer experience.

EZLynx

Integrate directly to your EZLynx account to match the caller id to a customer record. Use to identify your caller BEFORE answering the phone or when you hang up an outbound call to save money and improve the customer experience.

Outlook

Automatically sync your Outlook contacts to Communicator to provide easy click to dial access to all your favorite contacts. Add directly from Communicator for any calls that come through that aren't in your address book.

Blitz Lead Manager

Integrate directly to your Blitz account to match the caller id to a customer record. Use to identify your caller BEFORE answering the phone or when you hang up an outbound call to save money and improve the customer experience. CLICK DIAL from within Blitz for lightning fast dials.

Add Connect IT to unleash the power of your existing systems. Use as many or as few as you like and only pay for users who need it! Make sure to mention which one you need to your specialist.

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