Blog

New AMS360 by Vertafore Integration alive and kicking

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Our launch of the AMS360 integration has been spectacular and thanks to all of our agencies who are using it now. Initial feedback is all positive and we look forward to more innovations with it down the road.

If you don't know, Bluewave will now automatically find your caller's policy record in AMS360 without any human intervention. Our previous integrations have shown an average of 1 man hour per week per person reclaimed to focus on revenue generating opportunities.

That's 50 hours per person per year back in your pocket. An entire work week of time saved!

With AMS360 integration, your Bluewave phone system is a more powerful service and sales tool. How?   

• Efficiency - by instantly displaying your AMS360 customer record, your team members perform fewer searches on each call.  
• Focus - fewer distractions allow your team to pay more attention to cross-sales and account rounding, impacting both revenue and retention. 
• Impression - your customers will notice the personalized service and speed.  Happy customers are referring customers. 
• Office Morale - better tools mean improved productivity and motivation  Just ask the hundreds of Vertafore agencies using Bluewave Connect with QQ Catalyst. 

See more on our Connect page and let us know if you have any more questions about how it can help improve your customer's experience with your agency.

 

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